Creator: LibPress Manual
Last Updated: March 21, 2024
Overview
Respectful and Plain Language is a communication guide for library staff when interacting with and assisting the public.
This information was summarized from a webpage on Respectful and Plain Language.
Quick Facts
The webpage created by LibPress Manual stresses the importance of plain and respectful language when interacting with library patrons. This page highlights the importance of using clear, understandable language and respecting diversity when communicating with an audience. Key takeaways include:
- Consider various literacy levels, races, and cultures, and use person-first language to avoid alienation.
- Avoid jargon, idioms or complex metaphors to ensure clarity.
- Prioritize clarity over complexity.
References
BC Libraries Cooperative. (2023, September). Respectful & Plain Language. LibPress Manual. https://help.libraries.coop/libpress/accessibility/respectful-plain-language/