Skip to content

Public Services and Programming

Resources Supporting Kids and Teens with Disabilities

The Centre for Equitable Library Access (CELA) provides an overview of information for library staff to support kids and teens with disabilities. This document begins with links about general disability etiquette, language, and customer service.

Accessible Board and Card Games

NNELS Accessibility Board and Card Games were made available so people with vision loss can enjoy games with others. The page acknowledges the social benefits, physical, tactile games, and online and video game options.

Disability Language Style Guide

Disability Language Style Guide is also a downloadable PDF that lists appropriate terms and phrases when referring to people with disabilities in publications or conversations. Translated versions are available.

Respectful and Plain Language

Respectful and Plain Language is a communication guide for library staff when interacting with and assisting the public.

Plain Language Checklist

When creating content for the general public, following these guidelines can help reduce confusion and additional explanations and improve accessibility.

Accessible Library Programming Examples

Libraries worldwide offer a wide variety of accessible programs. Learning about these programs is a great way to discover how libraries are attempting to meet specific accessibility needs. This resource contains examples of accessible programming found in libraries in North America.

The Presenter Toolkit

Rachel Shortt has created a best practice guide to presentations. The presenter toolkit covers planning and designing presentations, tips, and things to think about while giving the presentation, answering any questions that may arise from your presentation material.

Plain Language

The Government of British Columbia has compiled a comprehensive resource of plain language tools. This webpage provides applications, articles, videos, and related resources for government writers whose work may be read by professionals or the public.

Accessible Fonts

There are a lot of varying opinions on how to do accessible fonts. There is no uniform consensus, but there are some general guidelines for publishers and presenters to pay attention to.

Checklist: Adding Alternative Text and Long Descriptions

If your documents, websites, or digital materials (emails, social media posts, programming materials, etc.) have images, gifs, graphics, charts, graphs, maps, and tables, you must add alternative text to describe them. Long descriptions are needed as well for more complex images.

Social Media Platforms Webinar

Watch the Social Media Platform webinar to learn about multiple platforms’ accessibility advantages and barriers, with recorded demonstrations of the barriers in select platforms.

Accessibility Etiquette in the Library Panel Discussion

The Accessibility Etiquette panel brings together a group of experts to talk about their positive and negative library experiences, how those experiences could have been improved, with suggestions on how to do so.

Inklusion Events Guide

The Inklusion Guide is designed to help organizers create accessible literature events for in-person, online, and hybrid settings. It contains accessibility best practices and checklists for audience members and event performers.

Making Events Accessible

This resource offers advice and guidance for making events accessible and is designed to be used by event organizers, speakers, and participants. Library staff should use this resource when planning or participating in events.

Checklist: Email Accessibility

This checklist contains best practices to ensure that people with multiple print disabilities can easily consume the content of an email. Follow this checklist to make your emails accessible!

Creating Accessible Presentations: Features and Tools Webinar Recording

The second webinar in our four-part Creating Accessible Presentations series talks about many of the features and tools available in PowerPoint, Google Slides, and Keynote. This presentation discusses topics including tables, animations, annotations, comments, and more.